2) Ingredients for Successful Engagement

On this page, you will find resources that provide an overview of patient/client engagement, and various engagement strategies and approaches.

  • Guide for Chairing Bilingual Meetings Effectively Tools to help chair bilingual meetings and encourage participants to communicate in their preferred official language. It is an adaptation of Chairing Meetings, published by the Treasury Board of Canada Secretariat.
    Source: New Brunswick Office of Human resources, 2011 (Canada)
  • Strategy for Patient-Oriented Research - Patient Engagement Framework Outlines key opportunities for action, sets the stage for worthwhile collaborations in the identification of health research priorities as well as in the design and conduct of research projects. A consultative process was undertaken to develop this framework.
    Source: Canadian Institutes of Health Research, 2014

Please read and comply with this copyright note, and the disclaimer, below: resources accessed from third-party websites are subject to the copyright terms and conditions of that website. Resources housed directly on this website may be used, adapted, posted on websites and reproduced with acknowledgement of the source.


This collection of links is intended to support patient/client, caregiver and family engagement efforts. In most cases, clicking on the links will redirect you to third-party websites, or resources housed on third- party websites. These links are for information purposes only, and not meant to be exhaustive representations of all available content or services. The inclusion of these links does not imply endorsement by the Champlain LHIN. Please contact the individual organization for more information about their resources.

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2016 Forum Presentations

Resources by Stages of Engagement

1) Getting Started: Self- Assessment & Readiness

Resources for health care providers, organisations or networks beginning their engagement journey, or moving into a new area of engagement.

2) Ingredients for Successful Engagement - you are here

Overview of patient / client engagement - various strategies and approaches.

3) Recruitment, Recognition, Retention, Evaluation

Resources to support different aspects of working with volunteer patient / client advisors and representatives.

4) Toolkits

Examples of larger toolkits and / or workbooks to guide you through steps of the engagement journey.

5) Community Engagement

Examples of guidelines and strategies for engaging communities, particularly diverse communities and specific populations in health.

6) Patient / Client Feedback

Examples of, approaches to, and support for incorporating patient/client feedback in the engagement process.

Full Resource List

An alphabetical listing of resources 1) through 6), above. 

More Helpful Links

External links to more information from patient / client engagement leaders.